Bouquet Preservation: How Revisions Work and What to Expect

We know that aesthetics and design preferences are deeply personal. What feels balanced and beautiful to one person may not feel the same to another. Because of this, we include one round of revision with every preservation order, giving you an opportunity to refine your preserved bouquet based on your personal preferences.

We typically email your design draft to the email address provided at checkout approximately 4-6 weeks after your bouquet drop-off date.

We kindly ask that all revision requests, design-related questions, and communication regarding your design draft be completed within 10 days of receiving the draft email. Leaving preserved flowers unsealed for an extended period of time can affect their color and texture, so timely communication helps us preserve your flowers in their best possible condition. Delays may affect flower color, texture, or condition, and PlantBox is not responsible for changes resulting from delays beyond this 10-day period.

What One Round of Revision Includes

One revision round means submitting all requested changes at once. Please review your draft carefully and think through your requested changes before submitting them.

We will implement feasible revision requests, but we are not responsible for predicting whether you will prefer the result of a change you have requested. Once your requested changes have been implemented, the complimentary revision round is considered complete. Any further changes, including new preferences, additional adjustments, or reverting to the original design, will count as an additional revision round.

Changes to the frame size, backing color, or material requested after the initial design draft has been shared may be subject to applicable product, material, and revision fees. Changes to the overall design style are generally not available after the initial draft and may only be considered on a case-by-case basis when the preserved flowers and their preparation allow. 

To keep the process smooth:

1. Please send all revision notes in one email within 10 days of receiving your draft.
2. Please make your requests as specific and actionable as possible.
3. Once we receive your notes, we will implement the feasible requested changes and continue with the design process.

Previewing Your Revised Design

If you would like to see the revised design before permanent assembly, please let us know when submitting your revision notes. We will send you a photo after implementing your requested changes.

The revised preview represents the completion of your included revision round. If seeing the revised design leads you to prefer a different direction, request additional changes, or return to the original design, those changes will be considered an additional revision round and will require the purchase of a revision add-on.

Once you approve a design and permanent assembly begins, the design is final. No further design changes, cancellations, or refunds based on design preference can be accommodated.

What Can Be Changed During the Revision Process

We want your preserved bouquet to feel personal and true to your vision, so certain design adjustments can be made during your revision:

Flower placement – We can adjust where certain flowers sit within the design if you have preferences regarding prominence or positioning.

Flower selection – If additional usable flowers are available, we may be able to swap, add, or remove specific types—for example, replacing greenery with more roses or including more of a particular bloom.

Overlapping details – Where the condition and structure of the flowers allow, flowers may be layered differently so that certain blooms are more visible while others recede into the background.

Flower removal, addition, and spacing – We can remove specific flowers, leave specific areas empty, and, where additional preserved flowers are available, may be able to add certain blooms or foliage. We typically preserve flowers in quantities proportionate to your selected frame size and to how prominently each flower type appears in your bouquet at drop-off, so additional pieces are not always available. If you would like more of a particular flower, we are happy to check what remains available.

Please mark placement-related requests directly on your design draft. For example, circle flowers you would like removed, circle or shade areas you would like left empty, or draw the approximate shape or boundary you would like the composition to follow. This helps us make a specific adjustment rather than interpret subjective requests such as “more balanced,” “more airy,” or “more negative space".

What Cannot Be Changed

There are natural and structural limits to what can be adjusted after pressing and preservation. These limitations help protect your preserved flowers and maintain their integrity.

Broad or subjective feedback – Requests such as “Can you make it prettier?”, “Can you make it look more like my inspiration photo?”, or “Can you use your artistic judgment to make changes?” are not considered actionable revision requests. Revision requests should identify specific elements you would like adjusted, such as the placement, spacing, orientation, or prominence of particular flowers or foliage. Each bouquet contains a unique combination of flowers, quantities, shapes, proportions, and preservation results, so the appearance or composition of another arrangement cannot be directly replicated using a different set of preserved flowers.

The initial design draft reflects our designer's professional judgment about how to best showcase your preserved flowers within your selected design direction. If you would like changes, please identify the specific elements you would like adjusted, for example, which flower you would like moved, what you would like to make more prominent, or where you would like more or less negative space.

Flower size, transparency, and shape – Pressed flowers take on shapes, transparency, and sizes determined by their natural structure and preservation results. For example, rose petals may flatten with folds or form less-rounded edges rather than perfect arches. These organic variations are a natural part of the process and cannot be reshaped through a design revision.

Reconstructed flowers – For blooms that require petal reconstruction, such as roses, lilies, and peonies, petal placement is fixed once reconstruction is complete and cannot be rearranged during the design revision process.

Structural fragility – Some delicate petals and leaves become more brittle after pressing, which may limit how often or how extensively they can be repositioned or layered. For example, flowers such as anthuriums may develop minor surface cracks. Not every preserved flower can therefore be repeatedly repositioned or layered over other flowers without risking damage.

Size and proportions of the preserved bouquet – Once preserved, the sizes and proportions of the different flowers and foliage are set. The overall composition may be adjusted within these limitations, but individual flowers cannot be resized or expanded.

Pressing direction – If you did not provide a specific pressing-direction preference before preservation, we will select the direction we believe best suits each flower. Once a flower has been pressed, its pressing direction cannot be changed.

Overall design style – Design style changes are generally not available after the initial draft. We prepare and preserve your flowers specifically for the design style selected at checkout, including decisions about stem length, flower preparation, reconstruction, and other elements. As a result, your preserved flowers may not be suitable for a substantially different layout by the time your draft is created.

If we believe your flowers would be significantly better suited to another design style, we will generally address this when preparing your initial draft. Otherwise, we will proceed with the style selected at checkout.

Exceptions may be considered case by case when the preserved flowers and their preparation allow, but a change in design style cannot be guaranteed. We encourage revision requests to focus instead on specific, actionable adjustments within the existing composition, such as flower placement, spacing, density, or direction.

If your revision submission includes requests that cannot reasonably be implemented, we will refer you back to these guidelines and give you one final opportunity to clarify or replace the unactionable request with a feasible one. This opportunity is solely to clarify your original revision request and does not constitute an additional round of revisions. Any subsequent changes or new requests will require the purchase of a revision add-on.

P.S. A note about design communication: All design draft, revision, and approval-related communication must be conducted in writing via email. We’re unable to accept revision requests, approvals, or draft-related inquiries by phone, text, or social media. Keeping all design communication in one written channel helps ensure that your requests and approvals are accurately documented and followed. PlantBox typically responds to emails within 72 business hours.