Bouquet Preservation: How Revisions Work and What to Expect

We know that aesthetics and design preferences are deeply personal. What feels balanced and beautiful to one person may not feel the same to another. Because of this, we include one round of revision with every preservation order, giving you an opportunity to refine your preserved bouquet based on your personal preferences.

We typically email your design draft to the email address provided at checkout approximately 4-6 weeks after your bouquet drop-off date.

We kindly ask that all revision requests, design-related questions, and communication regarding your design draft be completed within 10 days of receiving the draft email. Leaving preserved flowers unsealed for an extended period of time can affect their color and texture, so timely communication helps us preserve your flowers in their best possible condition. Delays may affect flower color, texture, or condition, and PlantBox is not responsible for changes resulting from delays beyond this 10-day period.

What One Round of Revision Includes

One revision round means submitting all requested changes at once. Please review your draft carefully and think through your requested changes before submitting them.

We will implement feasible revision requests, but we are not responsible for predicting whether you will prefer the result of a change you have requested. Once your requested changes have been implemented, the complimentary revision round is considered complete. Any further changes, including new preferences, additional adjustments, or reverting to the original design, will count as an additional revision round.

Changes to the frame size, backing color, material, or overall design style requested after the initial design draft has been shared may also be subject to additional fees, including applicable product or material price differences and revision fees.

To keep the process smooth:

1. Please send all revision notes in one email within 10 days of receiving your draft.
2. Please make your requests as specific and actionable as possible.
3. Once we receive your notes, we will implement the feasible requested changes and continue with the design process.

Previewing Your Revised Design

If you would like to see the revised design before permanent assembly, please let us know when submitting your revision notes. We will send you a photo after implementing your requested changes.

The revised preview represents the completion of your included revision round. If seeing the revised design leads you to prefer a different direction, request additional changes, or return to the original design, those changes will be considered an additional revision round and will require the purchase of a revision add-on.

Once you approve a design and permanent assembly begins, the design is final. No further design changes, cancellations, or refunds based on design preference can be accommodated.

What Can Be Changed During the Revision Process

We want your preserved bouquet to feel personal and true to your vision, so certain design adjustments can be made during your revision:

Flower placement – We can adjust where certain flowers sit within the design if you have preferences regarding prominence or positioning.

Flower selection – If additional usable flowers are available, we may be able to swap, add, or remove specific types—for example, replacing greenery with more roses or including more of a particular bloom.

Overlapping details – Where the condition and structure of the flowers allow, flowers may be layered differently so that certain blooms are more visible while others recede into the background.

Accents and spacing – We can refine negative space or the balance between larger and smaller blooms to adjust the flow of the composition.

Overall design style – If we believe your flowers would look significantly better in a different design style than the one selected at checkout, we will generally note this when preparing your initial draft. If we proceed with your selected style, it means we consider it appropriate for your flowers, or that switching styles is unlikely to materially improve the overall composition.

Please also keep in mind that flowers are prepared for preservation differently depending on the design style selected at checkout. Decisions such as which stems are preserved, how much stem length is retained, how flowers are pressed or reconstructed, and how certain pieces are prepared may be made specifically for your chosen composition. Because this preparation takes place before your design draft is created, it may not be possible to change to a substantially different design style at the revision stage.

Each arrangement is intentionally designed around the types, quantities, proportions, lengths, colors, and condition of your preserved flowers. Short stems, dominant flower shapes, discoloration, or damaged areas may require specific placement, layering, or spacing. For this reason, not every bouquet is suitable for every design style.

Before requesting a complete style change, please consider how you specifically want your own flowers arranged differently. Inspiration photos should be treated as general references only; another bouquet may have entirely different flowers, proportions, colors, and lengths, and changing to the same design style will not recreate the appearance of that piece. For revisions, specific placement instructions are much more helpful than simply requesting a different style. For example, tell us which flowers you would like moved, where you would like more negative space, where you would like the arrangement to feel more asymmetrical, diagonal, balanced, or open.

Please note that a complete redesign does not guarantee a more desirable result. We have had customers request a different design style and ultimately prefer the original draft. If a redesign is completed and you later request a return to the original composition, this will be treated as an additional revision and subject to the applicable revision fee.

Ultimately, our designs are created around your unique preserved flowers and what they naturally allow, rather than to replicate the appearance of an inspiration photo or another customer's bouquet.

What Cannot Be Changed

There are natural and structural limits to what can be adjusted after pressing and preservation. These limitations help protect your preserved flowers and maintain their integrity.

Broad or subjective feedback – Requests such as “Can you make it prettier?” or “Can you make it look more like my inspiration photo?” are not actionable revision requests. Each bouquet contains a unique combination of flowers, quantities, shapes, proportions, and preservation results, so another arrangement cannot be replicated using a different set of flowers.

The initial design draft reflects our designer's professional judgment about how to best showcase your preserved flowers within your selected design direction. If you would like changes, please identify the specific elements you would like adjusted—for example, which flower you would like moved, what you would like to make more prominent, or where you would like more or less negative space.

Flower size, transparency, and shape – Pressed flowers take on shapes, transparency, and sizes determined by their natural structure and preservation results. For example, rose petals may flatten with folds or form less-rounded edges rather than perfect arches. These organic variations are a natural part of the process and cannot be reshaped through a design revision.

Reconstructed flowers – For blooms that require petal reconstruction, such as roses, lilies, and peonies, petal placement is fixed once reconstruction is complete and cannot be rearranged during the design revision process.

Structural fragility – Some delicate petals and leaves become more brittle after pressing, which may limit how often or how extensively they can be repositioned or layered. For example, flowers such as anthuriums may develop minor surface cracks. Not every preserved flower can therefore be repeatedly repositioned or layered over other flowers without risking damage.

Size and proportions of the preserved bouquet – Once preserved, the sizes and proportions of the different flowers and foliage are set. The overall composition may be adjusted within these limitations, but individual flowers cannot be resized or expanded.

Pressing direction – If you did not provide a specific pressing-direction preference before preservation, we will select the direction we believe best suits each flower. Once a flower has been pressed, its pressing direction cannot be changed.

*If your submission includes requests that cannot be reasonably implemented, we will ask you to review the guidelines below. You will then have one final opportunity to clarify or replace the unactionable request with a feasible one. This opportunity is intended to clarify the original revision request, not to introduce an additional round of design changes. Any further revision requests will require the purchase of a revision add-on.*

*All design draft, revision, and approval-related communication must be conducted in writing via email. We’re unable to accept revision requests or discuss draft-related inquiries over the phone, text, or social media. This ensures that all feedback and approvals are clearly documented. PlantBox typically responds to written emails within 72 business hours.*